The Judging Process

The Consumer Choice awards recognise excellence in delivery of life, trauma and TPD, and income protection insurance as judged by advised client customers of Life Insurance companies.  Customer feedback is collected through a secure and rigorous assessment process.

Dr Rebecca Sheils has designed and managed some of Australia’s most important Life Insurance Company benchmarking programs.  Both Dr Rebecca Sheils and Dr Adam Tucker are established thought leaders in the Australian financial services sector.

The Beddoes Institute has established and supported industry awards for years through well-established partnerships with industry, media and Professional Associations e.g. the AFA Adviser and Practice of the Year Awards, AFA Life Company of the Year – Underwriting, Claims and BDM Team Awards, as well as Licensee Awards Programs.

The Beddoes Institute is a member of the Association of Market and Social Research Organisations (AMSRO), the peak body for Australian market and social research organisations in Australia, and adheres to the professional standards and requirements set by that industry body.  Consistent with these requirements, the Beddoes Institute complies with the AMSRS Code of Professional Behaviour and is bound by the AMSRO Privacy (Market and Social Research) Code 2014.